CAMBRIDGE, Mass., March 2, 2022 – Dimagi, a leader in frontline digital solutions, today announced that it is acquiring SureAdhere, a mobile technology company pioneering video directly observed therapy (VDOT or VOT). This acquisition will strengthen Dimagi’s digital solutions for Frontline Workers and pave the way for new virtual care models and a more robust digital ecosystem for clinical trials.
Dimagi is known for its open source CommCare platform, which equips Frontline Workers in 130 countries with digital solutions that not only help them deliver better services, but also make their jobs better. SureAdhere was born from a similar aim.
Founded in 2014, SureAdhere’s technology augments traditional DOT with an offline-capable asynchronous video platform for affected people and providers to support TB treatment adherence.
“As a mission-driven company, our goal is to improve frontline service delivery with technology that meets public health needs globally and in the United States,” shared Jonathan Jackson, Dimagi’s CEO. “What started as a conversation with SureAdhere about partnering quickly turned into a conversation about an acquisition, which will strengthen Dimagi’s portfolio of solutions for health service delivery and create a path to scaling the impact of both organizations. We have been so impressed with SureAdhere’s technology and team, and we are thrilled to welcome them to Dimagi.”
“We began this journey in an effort to make both people living with tuberculosis (TB) and healthcare workers’ lives better. With DOT, which has been the standard of care for TB, public health workers were meeting with people daily to monitor medication adherence, exposing them to risk of infection and placing a huge cost burden on the system.” shared Dr. Kelly Collins, SureAdhere’s CEO. “This approach is expensive, inefficient, and often fails to empower people in their own care. Our founding team felt there was a better way to successfully manage adherence while also enabling differentiated care. Our technology helps to triage the work of a health worker so they can quickly identify and connect with those at highest risk for poor outcomes.”
Dimagi’s mission of building and scaling sustainable, high-impact digital solutions to amplify Frontline Workers and programs resonates with SureAdhere’s. Additional areas of alignment between the two social enterprises include:
SureAdhere’s VOT platform is currently accessible in over 350 jurisdictions across the United States and 24 additional countries spanning Central America, the Caribbean, Europe, Sub-Saharan Africa, and Central and Southeast Asia. A new study in JAMA Network Open shows that electronic DOT is non-inferior to in-person DOT for TB treatment adherence, which will likely strengthen the CDC’s current guidance on eDOT for TB in the US and support further uptake of VOT as a chosen standard of care for TB treatment support globally.
“While we began SureAdhere to scale technology for video observation and reduce the burden of DOT, our technology has evolved towards a model of whole person support and engagement over treatment monitoring. People care about their own health – as do providers. We believe digital tools can support the shared goal of health and wellness without the focus on monitoring and adherence,” said Collins.
Starting in early 2020, Dimagi rapidly expanded its presence in the United States, working with State and local governments on public health programs for COVID-19 response, Behavioral Healthcare and other emerging use cases. More and more programs in the US are incorporating virtual care as a component of a larger care model, creating opportunities for Dimagi and SureAdhere in this market.
“There are many gaps in access to virtual care tools among vulnerable and underserved communities. SureAdhere has just scratched the surface on the many potential applications of our digital engagement technology: clinical research and drug development, mental and behavioral health support, substance use disorder, and HIV prevention to name a few,” shared Collins. “However, we are a small team with limited bandwidth. Dimagi has built an incredibly talented global team. This partnership opens up the possibility to grow SureAdhere’s impact on TB, launch new use cases, and focus on our shared mission of using technology to improve care delivery systems globally.”
The entire SureAdhere team will be joining Dimagi, creating a new subdivision focused on the VOT portfolio. Dr. Kelly Collins will oversee the team as Global Director of Digital Adherence, under CEO Jonathan Jackson’s leadership. Current SureAdhere customers can expect no changes to their existing VOT services and the team looks forward to releasing several platform improvements in 2022.